We value diverse experiences and perspectives and are excited to see what you bring to the role. B.S. degree in Engineering, other technical degree, marketing or business with technical aptitudeEntry Level, 0-2 years of technical experience preferredSAP/ CRM experience is a plusExcellent oral & written communication skillsWorking knowledge of MS Office ProductsStrong critical thinking skillsGreat attention to detail and problem-solving abilitiesPhenomenal teammate who is flexible and adaptableA self-starter with strong work ethicFluent in Spanish is a plusValid driver’s licenseIn return, we offer We believe there is always a better way.
We value diverse experiences and perspectives and are excited to see what you bring to the role. B.S. degree in Engineering, other technical degree, marketing or business with technical aptitudeEntry Level, 0-2 years of technical experience preferredSAP/ CRM experience is a plusExcellent oral & written communication skillsWorking knowledge of MS Office ProductsStrong critical thinking skillsGreat attention to detail and problem-solving abilitiesPhenomenal teammate who is flexible and adaptableA self-starter with strong work ethicFluent in Spanish is a plusValid driver’s licenseIn return, we offer We believe there is always a better way.
IAM Factory AG sucht in eine/n IAM Technical Customer Success Manager (w/m/d) (ID-Nummer: 13651368)
ERMEWA SA sucht in eine/n Customer Technical Manager (m/w/d) im Bereich Schienengüterwagen (ID-Nummer: 13757408)
Your Profile Degree in mechanical engineering, chemical engineering or professions related to technology and/or manufacturing. 2 years occupational experience in the fields of technical areas (quality or production or supply chain)English, EDP-knowledgeUnderstanding and capable to implement root cause analysis techniques for effective problem solvingClear understanding about the quality requirements and expectation of the customersUnderstanding the objectives and goals of the companyHave knowledge and understanding about the ISO 9001 and ISO 15378 requirementsHave knowledge and understanding about ISO 14001 & ISO 45001.Know and understand Lean Management and basic of 5S implementation.
Explore possibilities to digitalize and automate replies to most frequent enquiriesSelection, adaptation to requirements and implementation of Customer Service Ticketing toolOutline the functional requirements (features) of a Customer Service Ticketing toolAssess potential gaps of the system selected during pre-project phase and produce roadmap to bridge these gaps.Drive the necessary actions to adapt the selected system to requirementsEnsure a system training to be produced either by the vendor selected or by him/herselfDrive roll-out both technical roll-out and end-user trainingDevelop & rollout soft skills trainingReview outcome of pilot training delivered during pre-project phase, adapt content whenever necessary, train additional trainers and further roll-out.
HP Inc. sucht in eine/n Technical Customer Assurance Manager (M-F-D) (m/w/d) (ID-Nummer: 13751238)
Personality: High resillience & ownership mindset, aggressive and positive thinking. Enjoying in interacting with people. Capability : Strong technical-commercial balance, capable to manage complex & fast-changed scenarios.
Minimum 5 years of related work experience in Lithography wafer process engineering. Self-driven and strong team player with keen technical ability, systematic approach, detailed-oriented, excellent problem solving skills, and positive attitude. Ability to work independently, be hands-on and expected to dive into technical details as required to cover thinly-resourced areas.
What you can expect You will ensure that our customers get off to a smooth start with our digital solutions and provide them with the knowledge they need to use them safely and efficiently.You will be the central point of contact for all product and application-related technical questions about Cockpit, TMS, FMS, Analytics and DKV LIVE.You will handle enquiries and complaints in a solution-oriented manner and ensure lasting clarification.You will collect and analyse customer feedback and drive the continuous improvement of our support processes.You will identify additional needs and support our customers in selecting suitable digital services for long-term customer loyalty.
We look forward to hearing from you. Develop and maintain software solutions by applying in-depth technical knowledge and problem-solving skills, while ensuring compliance with regulatory standards for medical softwareEnsure the timely delivery of high-quality software for medical devices that meets both the company's standards and customer needs, influencing the success of the team and broader project outcomesCommunicate complex technical concepts effectively, fostering an environment of collaboration and continuous learning within and across diverse and intercultural teamsEmpower your team members to take ownership of their work and leading by example to foster teamwork and mentorship Degree or equivalent practical experience in a specialized field related to software development or engineeringProven experience in software development, with a demonstrated passion and hands-on professional experience working with Rust incl. a solid understanding of Rust's core concepts (ownership, borrowing, and lifetimes), experience with asynchronous programming in Rust (e.g., using async/await) and familiarity with common Rust libraries and frameworks (e.g., tokio, actix-web, rocket, serde, sqlx).Capable of solving complex issues creatively and effectively, using a multi-faceted approach based on thorough analysis to resolve complex technical challengesExcellent communication skills with the ability to foster an inclusive and diverse environment as well as collaborate effectively within and across teamsEnglish fluency is a prerequisite, German is advantageous Internal career opportunitiesWorld-renowned medical devices company Ihr Kontakt Referenznummer 858105/1 Kontakt aufnehmen Telefon:+41 44 225 50 00 E-Mail: positionen@hays.ch Anstellungsart Freiberuflich für ein Projekt
Customer Service Representative (w/m/d) For 30 years, Brunner´s Personnel Services has been successfully placing skilled professionals and managers in the Munich area. We also specialize in placing technical and engineering professionals. We are a member of the German Association of Personnel Service Providers (GVP). We are looking for a full-time employee for our client in Munich for direct placement.
We look forward to hearing from you. Develop and maintain software solutions by applying in-depth technical knowledge and problem-solving skills, while ensuring compliance with regulatory standards for medical software Ensure the timely delivery of high-quality software for medical devices that meets both the company's standards and customer needs, influencing the success of the team and broader project outcomes Communicate complex technical concepts effectively, fostering an environment of collaboration and continuous learning within and across diverse and intercultural teams Empower your team members to take ownership of their work and leading by example to foster teamwork and mentorship Degree or equivalent practical experience in a specialized field related to software development or engineering Proven experience in software development, with a demonstrated passion and hands-on professional experience working with Rust incl. a solid understanding of Rust's core concepts (ownership, borrowing, and lifetimes), experience with asynchronous programming in Rust (e.g., using async/await) and familiarity with common Rust libraries and frameworks (e.g., tokio, actix-web, rocket, serde, sqlx).
We are looking for the next possible dateDegree in Engineering/Science from a recognised university.Minimum 5 years of related work experience in Lithography wafer process engineering. Self-driven and strong team player with keen technical ability, systematic approach, detailed-oriented, excellent problem solving skills, and positive attitude. Ability to work independently, be hands-on and expected to dive into technical details as required to cover thinly-resourced areas.
Bürklin GmbH & Co. KG sucht in eine/n Specialist Customer Service & Technical Support (m/w/d) (ID-Nummer: 13732680)
How you can contribute: Lead sales for HydroMet software solutions across the DACH region, with a focus on strategic growth and customer success Develop and implement go-to-market activities for existing and new software solutions in both established and emerging segments Manage key customer relationships through Key Account Management and regular on-site business development visits Drive proactive new customer acquisition with a clear focus on outcomes („Hunter mentality“) Oversee and manage tender processes in the environmental sector Deliver structured, transparent CRM data and participate in monthly sales review meetings Represent KISTERS at trade fairs, conferences, and webinars, and actively build a strong network in the environmental monitoring community Provide valuable customer feedback (VOC) to marketing and product development teams Your Profile: A Master’s degree in Hydrology, Meteorology, or Civil/Environmental Engineering Minimum 5 years of experience in sales, consulting, or account management in the HydroMet or environmental monitoring market Experience in environmental data management and analysis software solutions. Technical background in the HydroMet instrumentation (Hardware) is a plus. Proven track record in achieving sales targets and managing long sales cycles independently Experience handling public or private environmental tender business A relevant professional network in the HydroMet or environmental technology sector Native-level fluency in German and excellent command of English (spoken and written).
This appeals to you: Analyze system and E/E customer requirements documentsDevelop system, E/E, and software component requirements to meet customer demands, including establishing traceabilityContribute to ensuring successful E/E system integration and take responsibility for testing and validation activitiesDefine acceptance criteria for system qualification tests/system integration testsRepresent validation results of several functions, control units and modulesParticipate in planning and managing the E/E validation frameworkDefining the scope of validation in coordination with involved interfaces, as well as scheduling and tracking validation on relevant test instances such as test benchesDesign the system architecture or E/E and software component requirements according to quality standards, linking them to system requirements.Develop E/E diagnostic requirements based on customer demands/system specifications This is you: Bachelor's/Master's degree in a technical fieldInitial professional experience in the field of E/E testing and validationExperience in system engineering processes (system requirement, system validation and testing)Good experience in coordination and presentation of results for internal and external partners or customersIdeally, a good understanding of E/E architectureExperience with programming languagesStrong communication skills, confident demeanor, and a pronounced customer- and serviceoriented mindsetReliable work approach, quick comprehension, and enjoyment of teamworkGood German and Englisch language skills What we offer: Future prospects in an innovative, growing, and agile companyAn exciting work environment with diverse career opportunitiesCompetitive, industry-standard / above-industry-standard salaryFlexible working hours and the option for remote work30 vacation days per year and special leave for significant occasions when employed at Xtended EngineeringBonus programs for referrals and employee recruitmentTeam events Xtended Engineering GmbH connects skilled engineers with companies in the industrial and commercial sectors.
How you can contribute: Lead sales for HydroMet software solutions across the DACH region, with a focus on strategic growth and customer success Develop and implement go-to-market activities for existing and new software solutions in both established and emerging segments Manage key customer relationships through Key Account Management and regular on-site business development visits Drive proactive new customer acquisition with a clear focus on outcomes („Hunter mentality“) Oversee and manage tender processes in the environmental sector Deliver structured, transparent CRM data and participate in monthly sales review meetings Represent KISTERS at trade fairs, conferences, and webinars, and actively build a strong network in the environmental monitoring community Provide valuable customer feedback (VOC) to marketing and product development teams Your Profile: A Master’s degree in Hydrology, Meteorology, or Civil/Environmental Engineering Minimum 5 years of experience in sales, consulting, or account management in the HydroMet or environmental monitoring market Experience in environmental data management and analysis software solutions. Technical background in the HydroMet instrumentation (Hardware) is a plus. Proven track record in achieving sales targets and managing long sales cycles independently Experience handling public or private environmental tender business A relevant professional network in the HydroMet or environmental technology sector Native-level fluency in German and excellent command of English (spoken and written).
How you can contribute: Lead sales for HydroMet hardware solutions across the DACH region, with a focus on strategic growth and customer success Develop and implement go-to-market activities for existing and new software solutions in both established and emerging segments Manage key customer relationships through Key Account Management and regular on-site business development visits Drive proactive new customer acquisition with a clear focus on outcomes („Hunter mentality“) Oversee and manage tender processes in the environmental sector Deliver structured, transparent CRM data and participate in monthly sales review meetings Represent KISTERS at trade fairs, conferences, and webinars, and actively build a strong network in the environmental monitoring community Provide valuable customer feedback (VOC) to marketing and product development teams Your Profile: A Master’s degree in Hydrology, Meteorology, or Civil/Environmental Engineering, Electrical Engineering or Measurement and Sensor Technology Minimum 5 years of experience in sales, consulting, or account management in the HydroMet or environmental monitoring market Solid technical background in HydroMet instrumentation/Hardware; experience in environmental data management/analysis is a plus Proven track record in achieving sales targets and managing long sales cycles independently Experience handling public or private environmental tender business A relevant professional network in the HydroMet or environmental technology sector Native-level fluency in German and excellent command of English (spoken and written).
People management Manage a team of 6-7 employees (including field service engineers, in-house mechanics) to meet service plan and maintenance goals.Make consistent decisions aligned with leadership, integrity, quality, urgency, and teamwork.Develop and manage the team’s technical and interpersonal skills for future growth.Ensure team members engage in learning through the Learning Link platform.Recruit and train new staff as needed.Arrange practical equipment and service training.Hold continuous 1-1 dialogues with the team to maximize their potential.
Your Profile Located in the New England Region required - CT, MA, ME, NH, RI, VTBachelor's degree in Engineering, Physics, Chemistry, Materials Science, or closely related field; Master's degree (MBA/MS) and/or formal training in strategy/finance preferred.6-10 years in Business Development, Strategic Sales, or Product/Portfolio Management in MedTech or related high-reliability component industries; proven capability closing complex technical deals.12-15+ years of progressive responsibility in BD/Strategic Sales for medical components or opto-electronics/fiber optics with global key account ownership.Demonstrated success driving new business creation, shaping customer requirements, and leading multi-stakeholder technical-commercial initiatives at OEM scale.Strong analytical and structured problem-solving ability; excellent communication and presentation skills; proficiency with Microsoft 365 and CRM tools.Proven ability to lead cross-functional teams without direct authority and manage multiple complex projects concurrently.Proven leadership of large, international, cross-functional pursuits and executive stakeholder management preferred.Experience with M&A screening, due diligence, or integration; business portfolio optimization preferred.Record of driving commercial excellence (pricing, margin expansion, value-based selling) and continuous improvement.Must be able to read, write, and speak English.Excellent interpersonal, verbal and written communication, analytical and presentation skills are requiredDue to the nature of work performed at this facility, US Person status may be required.
Support the product owner and business departments in collecting, documenting (future) requirements Analyze the existing web solution Define detailed and structured IT requirements Create technical specifications and test cases for quality assurance Support the testing and rollout of digital solutions Work closely with an interdisciplinary project team Extensive professional experience as requirements engineer or business analyst (preferably for web solutions or customer portals) Strong team spirit, social and communication skills Knowledge of agile frameworks (such as Scrum) and technical tools (JIRA, Confluence) Very good German and English skills Expertise in banking or insurance is an advantage IREB certification is an advantage International client Remote option Ihr Kontakt Ansprechpartner Florian Pracher Referenznummer 861167/1 Kontakt aufnehmen E-Mail: florian.pracher@hays.at Anstellungsart Freiberuflich für ein Projekt
#shapeandcreate Your Responsibilities: Act as an expert for SAP EWM and TM: provide technical advice and innovative solutions for complex challenges.Hands-on development: ABAP programming, enhancements (BADIs, User Exits), custom reports, interfaces (IDocs, RFCs, APIs), and UI technologies (Fiori, Screen Personas).Technical reviews, performance optimization, and troubleshooting of SAP SCM systems.Creation and maintenance of comprehensive technical documentation.Stay up-to-date with the latest SAP SCM innovations and industry trends.Support the integration of SAP EWM/TM with other SAP modules (e.g., PP, MM, SD) and external systems.
Support the product owner and business departments in collecting, documenting (future) requirementsAnalyze the existing web solutionDefine detailed and structured IT requirementsCreate technical specifications and test cases for quality assuranceSupport the testing and rollout of digital solutionsWork closely with an interdisciplinary project team Extensive professional experience as requirements engineer or business analyst (preferably for web solutions or customer portals)Strong team spirit, social and communication skillsKnowledge of agile frameworks (such as Scrum) and technical tools (JIRA, Confluence)Very good German and English skillsExpertise in banking or insurance is an advantageIREB certification is an advantage International clientRemote option Ihr Kontakt Ansprechpartner Florian Pracher Referenznummer 861167/1 Kontakt aufnehmen E-Mail: florian.pracher@hays.at Anstellungsart Freiberuflich für ein Projekt
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
Please feel free to contact usYour Profile BS in Engineering, or similar technical discipline.Two (2) years related experience in a manufacturing environment, preferably in the field of optics.Ability to interpret technical drawings and specifications.Working knowledge of GD&T and how to evaluate.Hands on experience with manual measurement tools (calipers, micrometers, indicators, etc.) and electronic measurement equipment (vision systems, optical microscopes, comparators, etc.).Experience in product and process audits.Experience in following / maintaining an ISO 9001, 13485, AS9100 Quality Management System.Strong analytical ability and a disciplined problem-solving approach.
Stromag GmbH sucht in eine/n Mitarbeiter/in Technical Sales (m/w/d) Bereich Endschalter für unsere Abteilung Customer Care (ID-Nummer: 13683980)
casavi GmbH sucht in München eine/n Technical Customer Service Manager (m/w/d) München/Berlin/Frankfurt a.M./remote (ID-Nummer: 13664324)
The Oberalp Group is a management driven family business - a house of brands that creates high quality technical mountaineering products. We have 6 own brands Salewa, Dynafit, Pomoca, Wild Country, Evolv and LaMunt. As an exclusive partner of other brands in the sports sector we offer our entire know how in communication, sales and image building.
The Oberalp Group is a management driven family business - a house of brands that creates high quality technical mountaineering products. We have 6 own brands Salewa, Dynafit, Pomoca, Wild Country, Evolv and LaMunt. As an exclusive partner of other brands in the sports sector we offer our entire know how in communication, sales and image building.
What we offer Passion, a sense of responsibility, mutual appreciation, and respect as corner stones of our corporate culture An exciting job with the premier manufacturer of recycled plastic pallets and large containers Dedication and joy in our day-to-day work Responsibility and space for creative ideas Secure long-term employment Individual, international development opportunities with interesting career prospects Attractive compensation package Modern technical equipment We embrace Diversity and Inclusion and are committed to providing equal opportunities to all of our applicants as well as our employees – regardless of race, gender, age, religion and beliefs, sexual orientation and gender identity, disability, cultural, ethnic or national origins.
As a Technical Account Manager (TAM) at SCAYLE, you will be the strategic and technical point of contact for a portfolio of 5-10 enterprise E-Commerce SaaS customers.
Then, please send us your application: SCHOTT France SAS, Human Resources, HERVE MONTELLY, +33786041241 *At SCHOTT, it’s your personality that counts – not your gender, your identity, or origin.Your Profile Scientific/Engineering and/or Business Administration degree or equivalentMin. 3 years in technical sales and experience in selling/engineering of technical products in an international environmentExcellent oral and written communication skills, demonstrated problem solving skills, experience in managing large and small accounts, strong technical background including technical terms and concepts, outstanding social skills to Languages: [Language of local entity], English, additional languages preferred
We support you on your journey: individual learning opportunities, world-wide job opportunities or technical training from our academy. The safety and well-being of our employees is important to us, which is why we set high standards for your workplace safety.
Your Profile Bachelor's degree in Business and/or Life Sciences.5 years' experience in a sales or sales-related function.Fluent in both spoken and written English and at least one other international language.Strong technical knowledge of products and IT tools (e.g., CRM).Very strong Project Management skills, excellent negotiation skills and business acumen, high level of Intercultural competence.
• Conduct planned and ad hoc services to inspect, service, troubleshoot, and repair various technical systems. You will also diagnose any issues to prevent equipment downtime. • Ensure safety compliance, and document activities
In-depth understanding of the EMEA corrugated market and an established network of industry contacts (preferred). Strong technical aptitude and experience in solution-based sales. Demonstrated success in matrixed organizations and cross-functional collaboration.
This is a high-impact role, ideal for a seasoned sales professional with deep knowledge of the corrugated and machine-building sectors, and a passion for delivering customer value through technical solutions. Key Responsibilities Drive Growth: Develop and implement strategic sales plans by team member. Refine and execute our go-to-market strategy and pipeline generation initiatives, supported by strong cross-functional collaboration and execution.Lead the Team: Inspire and support a regional sales team, fostering a performance-driven, customer-focused culture.
Collaborates with the sales team on business strategies and relationships to increase revenue, while providing an award-winning customer experience. Qualifications & Skills Strong technical communication skills, with the ability to clearly explain concepts and collaborate effectively with both technical and non‑technical stakeholders Advanced computer proficiency, including MS Office (Word, Excel, Outlook) and demonstrated ability to quickly learn and adopt new software platforms, CRM tools, data systems, or automation technologies 4‑year degree in a technical, business, or related field preferred, but not required Experience troubleshooting basic technical issues and navigating systems, dashboards, or digital workflows Ability to thrive in a fast‑paced, technology‑driven environment, managing multiple priorities while meeting deadlines Self‑starter with strong analytical thinking skills, able to investigate problems, interpret data, and follow established processes to completion with minimal supervision Excellent time management, organization, and multi‑tasking skills, with a proactive approach to solving operational or system‑related challenges Ability to work onsite (8:30am–5:00pm) and collaborate closely with technical and operational teams WÜSTHOF is an equal opportunity employer and we are committed to creating a diverse team.
Impact & Team Power: High degree of creative freedom and unbeatable team power in a high performance work environment Salary & Employee Discounts: Secure job with the pioneer of discounts offering an attractive salary and corporate benefits Your tasks Lead the SAP development within the S/4HANA transformation program, functional developments and operational business Ensure all custom developments comply with SAP Clean Core principles and standardized development guidelines Design and implement scalable, maintainable custom solutions using ABAP, CDS Views, OData services, and Fiori/UI5 Collaborate with solution architects and challenge technical designs proposals Oversee integration scenarios leveraging SAP BTP services (CAP, Integration Suite, Workflow Management) Establish and enforce development best practices, code reviews, and quality assurance processes Support migration activities and ensure compatibility with future SAP upgrades Act as a technical mentor for development teams and coordinate offshore/nearshore resources Your profile Degree in Business Informatics or a comparable qualification Several years of experience in SAP development (ABAP, CDS, Fiori/UI5) Experience in SAP S/4HANA transformation projects and custom development governance Familiarity with SAP BTP services and cloud integration patterns as well as experience with SAP CAP (Cloud Application Programming Model) Ability to critically assess architecture proposals and provide sustainable alternatives Knowledge of API management and event driven architectures Familiarity with DevOps tools and CI/CD pipelines for SAP environments Strong knowledge of performance optimization and secure coding practices Very good German & English language skills, both spoken and written SAP-Developer-Core-Platform-m-f-d-Essen
With manufacturing sites in Europe and North America, and supported by SCHOTT’s global sales network, we are a leading supplier of high-quality fiber optic and LED components. Your Contribution Act as the primary technical point of contact for customers and Sales regarding OEM products, applications, and development needs.Serve as technical expert for assigned product groups; ensure specifications, requirements, and use conditions are fully understood and documented.Lead technical negotiations with customers, engaging as a peer and ensuring both technical and commercial alignment.Own product specifications for assigned OEM and standardized components.Evaluate feasibility of OEM inquiries; clarify technical questions with Technical Centers, Supply Chain Management, Product Management, Engineering, and Purchasing.Propose technical solutions and provide cost estimations in support of quotations and commercial opportunities.Lead or participate in customer-driven or strategic internal projects; coordinate prototype production, engineering samples, and technical evaluations.Drive internal and external approvals for changes in specifications, materials, supplier processes, or production methods.Perform competitive analysis and technology benchmarking to support product positioning and improvement.Provide technical documentation, application notes, and training materials; ensure all materials are accurate and up-to-date.Train Sales teams and, as needed, customers on new products, applications, and technologies.Support the Quality Department in resolving internal and customer complaints, including guiding root cause analysis and corrective actions.Contribute technical insights to global/regional product strategy, roadmap planning, and annual R&D activities.Establish and maintain product files (including medical product files when applicable).Ensure compliance with all Environmental, Health & Safety requirements.Perform additional duties as assigned to support SBF Medical's goals.
This includes the analysis of systems and requirements, and the design and build of solutions that may be off-the-shelf or through third-parties. You are required to solve high complexity technical issues and provide Quality Assurance, Configuration, Testing, Training or Documentation services to implement the final solution.
Your Profile University degree in Business, Life Sciences or a technical fieldMinimum 5 years of experience in Sales or a sales-related function in a technology business fieldFluent in English and the local language (prefered), both written and spokenStrong team player with a proactive mindset; able to build networks and work cross-functionally.
Ihre Aufgaben Fachliche und disziplinarische Leitung der Abteilung Technical Customer Support als Teil der Qualitätsabteilung inklusive Führung eines interdisziplinären Expertenteams.Gesamtverantwortung für das GMP‑konforme Reklamationsmanagement: fristgerechte Bearbeitung, fundierte Ursachenanalysen, Ableitung, Umsetzung und Wirksamkeitsprüfung nachhaltiger CAPA‑Massnahmen.Sicherstellung einer konsistenten, qualitätsrelevanten Kommunikation mit Kunden, internen Stakeholdern und externen Partnern im Rahmen von Reklamationen, und Audits.Analyse qualitativer Kundenbeanstandungen und Bewertung von Risiken und Auswirkungen auf Produktqualität, Patientensicherheit und Compliance in enger Zusammenarbeit mit Entwicklung, Produktion, Qualität, Logistik und Customer Service, unter Berücksichtigung technischer, regulatorischer und organisatorischer Aspekte.Vorbereitung, Durchführung und Nachbereitung von Kundenaudits, inklusive Erstellung und Nachverfolgung von CAPA‑Plänen sowie Folgekommunikation mit dem Kunden.Organisation und Begleitung qualitätsbezogener technischer Kundenbesuche, inklusive Präsentation des Standorts, der Prozesse und des Qualitätsmanagementsystems.
Why ERP matters at Lasernet Group? At Lasernet Group, ERP is not just a technical integration — it is the core context in which our customers operate. Lasernet sits between ERP systems and the compliance-critical, customer-facing communication that follows every business transaction.
Why ERP matters at Lasernet Group? At Lasernet Group, ERP is not just a technical integration — it is the core context in which our customers operate. Lasernet sits between ERP systems and the compliance-critical, customer-facing communication that follows every business transaction.
Support global sales teams with technical and commercial expertise during tenders and negotiations. Develop business cases and proposals for new service products and drive decision‑making processes.
Support global sales teams with technical and commercial expertise during tenders and negotiations. Develop business cases and proposals for new service products and drive decision‑making processes.
#shapeandcreate Your responsibilities: Conception, design, and implementation of technical solutions in the SAP S/4HANA Finance environment.Customization and further development of the SAP S/4HANA Finance system.Development of ABAP/ABAP OO programs for the automation and optimization of business processes.Analysis of business requirements and creation of technical specifications.Close cooperation with specialist departments and other IT teams.Testing and documentation of the developed solutions.Error analysis and troubleshooting in the SAP S/4HANA Finance system.